Shipping and Delivery Policy

Effective Date: [29/04/2025]

At Umeko Cosmetics, we are committed to ensuring that your orders are processed and delivered promptly and safely. Please review our Shipping and Delivery Policy for important information regarding order timelines and tracking.

1. Shipping Timeline

  • All orders are typically processed and dispatched within 0–7 working days from the date of order placement.
  • We aim to deliver all orders within 7 to 10 working days, depending on the shipping location and courier service availability.

2. Delivery Areas

  • We deliver across India through trusted courier partners.
  • Delivery to remote or non-serviceable areas may take longer or may not be available. In such cases, our support team will reach out to you directly.

3. Tracking Your Order

  • Once your order has been shipped, you will receive a tracking number and courier details via SMS and/or email.
  • You can use this information to track the status of your shipment in real time.

4. Delivery Delays

  • While we strive to meet our delivery timelines, unforeseen circumstances such as weather conditions, natural disasters, logistical delays, or public holidays may impact delivery times.
  • Umeko Cosmetics shall not be held liable for delays beyond our control, but we will keep you informed and provide assistance where needed.

5. Shipping Charges

  • Shipping charges, if applicable, will be displayed at checkout based on the delivery address and order value.
  • From time to time, we may offer free shipping promotions.

6. Incorrect Delivery Information

  • Please ensure that your delivery address, contact number, and other details are accurate at the time of placing the order.
  • Umeko is not responsible for failed or delayed deliveries due to incorrect or incomplete shipping details.

7. Need Help?

For any questions or concerns regarding shipping, please feel free to contact our support team.

Umeko Cosmetics

Email: support@umekocosmetics.com

Website: www.umekocosmetics.com